FAQs

FREQUENTLY ASKED QUESTIONS (FAQs)

📦 ORDERS & SHIPPING

1. How long does it take to process my order?

We process orders within 1-3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is shipped.

2. How long does shipping take?

  • International: 7-14 business days (depending on destination and customs processing)

3. Do you ship internationally?

Yes! We offer worldwide shipping. However, international customers are responsible for any customs duties and taxes in their country.

4. How can I track my order?

Once your order has shipped, we will send you a tracking number via email. You can use it to monitor your shipment in real time.

💳 PAYMENTS & DISCOUNTS

5. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment gateways at checkout.

6. Do you offer discounts or promo codes?

Yes! We occasionally offer special promotions and discount codes. Follow us on Instagram & Facebook for the latest deals.

🔄 RETURNS & REFUNDS

7. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original condition with tags attached.

8. How do I request a return?

Simply email rexxfitsup@gmail.com with your order number and reason for return. Once approved, you can ship the item back to us.

9. How long does it take to get a refund?

Once we receive and inspect the returned item, refunds will be processed within 5-7 business days to your original payment method.

🛍️ PRODUCT INFORMATION

10. What sizes do you offer?

We offer a wide range of sizes for our streetwear gym & gym wear. Please check our Size Guide on the product page for accurate measurements.

11. How should I care for my RexxFit gear?

For best results, we recommend:
✔️ Machine wash cold with similar colors
✔️ Do not bleach
✔️ Hang dry for durability

📩 CONTACT US

12. How can I contact customer support?

📩 Email: rexxfitsup@gmail.com
🌍 Website: www.rexxfit.com

We’re happy to help with any questions! 💪🔥